Travel Experience Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

Unlock a world of possibilities as a Spanish-speaking customer service representative in our dynamic Online Travel Department.

Role Summary

We are seeking an exceptional individual to provide top-notch customer service to our Spanish-speaking clients, guiding them through their travel inquiries, bookings, and itineraries.

  • Key Responsibilities:
  • Deliver outstanding customer service via phone, email, and chat channels.
  • Assist with booking and itinerary-related queries.
  • Effectively resolve customer complaints and issues.
  • Recommend personalized travel packages and services.
  • Maintain accurate records of customer interactions.
  • Stay up-to-date on industry trends and regulations.
Requirements
  • Fluent Spanish language skills (spoken and written) are mandatory.
  • Excellent communication and interpersonal skills.
  • Previous customer service experience, particularly in the travel sector, is preferred.
  • Strong problem-solving abilities and a commitment to delivering exceptional customer service.
  • Ability to work independently and collaboratively as part of a dynamic team.
  • Familiarity with travel booking systems and digital communication platforms is an asset.
Benefits
  • Private Health Insurance
  • Comprehensive Training & Development Opportunities
  • Performance-Based Bonus
  • Transportation Allowance
  • 2 Extra Salaries Per Year
  • Fully Funded Training


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