Nordic Speaking Learning Experience Specialist

2 days ago


Athens, Attica, Greece beBeeCustomer Full time

Seeking a highly skilled Nordic Speaking Customer Service Representative to provide exceptional support to users across various online learning platforms.

Job Description

This role will focus on delivering high-quality customer service to clients in Nordic languages through multiple channels including phone, email, and chat. The ideal candidate will possess strong communication and interpersonal skills with a focus on customer satisfaction.

  • Deliver excellent customer service to clients in Nordic languages.
  • Assist users with inquiries regarding online courses, platform navigation, and educational resources.
  • Support customers with troubleshooting technical issues related to the EdTech platform.
  • Provide clear guidance and information to help users maximize their learning experience.
  • Document and manage customer feedback to contribute to service improvement initiatives.
Required Skills and Qualifications
  • Fluency in at least one Nordic language and English, both written and spoken.
  • Experience in customer service, particularly in the education or technology sectors, is preferred.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to troubleshoot technical issues and provide effective solutions.
  • Proficiency in customer service software and tools.
  • Detail-oriented with excellent organizational skills and the ability to multitask.
  • A genuine interest in online learning and the EdTech industry.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks


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