German Speaking Customer Experience Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences and creating lifelong memories for travelers? We are excited to announce a unique opportunity as a Customer Service Representative, specializing in German-speaking clients within the Online Travel sector.
Job Description- This role requires you to provide world-class support to German-speaking clients via phone, email, and chat, ensuring their travel plans are tailored to their needs and preferences.
- Assist customers in selecting and booking travel packages that meet their requirements, while providing detailed information about travel itineraries, accommodations, and inclusions.
- Collaborate with various teams to ensure a seamless booking process, addressing any issues that may arise and documenting all customer interactions for service improvement purposes.
- Fluency in German and English, both written and spoken.
- Experience in customer service, particularly in the travel or tourism sector, is highly desirable.
- Strong communication and interpersonal skills, with the ability to handle multiple tasks and work under pressure in a fast-paced environment.
- Familiarity with online booking systems and customer service software, along with detail-oriented organizational skills.
- Private Health Insurance.
- Training & Development opportunities.
- Performance Bonus.
- 2 Extra Salaries Per Year Fully Paid Training.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
By joining our team, you will have the opportunity to develop your skills, enhance your career, and contribute to the success of our organization. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today
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