German Speaking Customer Experience Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences in a fast-paced, multicultural environment?
German Speaking Customer Service RepresentativeWe are seeking a highly motivated and skilled German-speaking customer service professional to join our team in Athens, Greece. As a representative of our online streaming service, you will be the first point of contact for our German-speaking customers, providing them with support and guidance as they enjoy their favorite shows and movies.
Key Responsibilities:
- Provide top-notch customer support to German-speaking clients regarding their streaming service accounts and inquiries.
- Resolve issues and questions efficiently to enhance customer satisfaction and loyalty.
- Maintain a friendly and professional demeanor in all customer interactions, ensuring a seamless experience for our clients.
- Accurately document and maintain records of customer interactions, using this data to improve our services and processes.
- Collaborate with team members to meet performance targets and improve service quality, contributing to the growth and success of our online streaming service.
- Engage in training sessions to stay current on platform updates and best practices, ensuring you have the skills and knowledge needed to excel in your role.
Requirements:
- Fluency in German (both written and spoken) is required, with excellent communication and interpersonal skills.
- A strong passion for customer service and the online entertainment industry, with previous experience in customer service a plus but not mandatory.
- Problem-solving skills and a positive attitude, with the ability to work efficiently in a fast-paced and multicultural environment.
- Willingness to live and work in Athens, Greece, while embracing the local culture and way of life.
- A desire to grow and develop within a leading online streaming service, with opportunities for advancement and professional growth.
Benefits:
- Private health insurance, covering medical expenses and ensuring your well-being.
- Training and development opportunities, helping you build new skills and advance in your career.
- Performance bonus, recognizing and rewarding your hard work and dedication.
- Extra salaries per year, fully paid relocation package, including flight, transfer, and hotel costs.
- Above-average Greek salary, reflecting our commitment to fair compensation and remuneration.
- Free Greek lessons, discounts, and other perks, making it easy to settle into life in Athens and enjoy the local culture.
Why Join Our Team?
As a member of our team, you will be part of a dynamic and innovative organization dedicated to delivering top-quality entertainment to our customers. You will have the opportunity to work with a talented and diverse group of professionals, contribute to the growth and success of our business, and enjoy a range of benefits and perks that make working here truly rewarding.
Apply now and take the first step towards a exciting new chapter in your career
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