German Speaking Customer Service Representative
1 day ago
Job Overview
We are seeking a highly skilled German Speaking Customer Support Specialist to join our team. The ideal candidate will be fluent in German, possess excellent communication skills, and have a passion for delivering top-notch customer service.
In this role, you will be responsible for providing timely and accurate support to German-speaking clients via phone, email, and chat. You will also assist customers with inquiries related to their subscription services, maintain records of customer interactions, and collaborate with team members to achieve service goals.
Responsibilities- Deliver exceptional customer service to German-speaking clients through various channels.
- Assist customers with subscription-related inquiries, providing timely and accurate information.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to drive service excellence and enhance overall customer satisfaction.
- Fluency in German (written and spoken) is essential.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in subscription services, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and enthusiastic attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
We offer a comprehensive benefits package that includes:
Private Health Insurance
Training & Development
Performance Bonus
Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package
Free Greek Lessons
and other perks
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