Spanish Speaking Gaming Support Specialist

2 days ago

Athens, Attica, Greece beBeeSupport Full time
Customer Support Representative

We are seeking a talented and motivated Customer Support Representative to join our team. As a key member of our Online iGaming Department, you will engage with customers in the dynamic world of online gaming, providing them with support and information related to gaming products and services.

Key Responsibilities:

  • Deliver exceptional customer service via live chat, email, and phone.
  • Assist customers with inquiries about games, promotions, and account management.
  • Resolve issues and complaints efficiently, maintaining a focus on customer satisfaction.
  • Educate customers on gaming products and services, ensuring a pleasurable experience.
  • Document interactions thoroughly and follow up on unresolved issues.

Requirements:

  • Fluency in Spanish (both spoken and written) is essential; knowledge of English is a plus.
  • Strong communication and interpersonal skills.
  • Experience in customer service or the iGaming industry is preferred.
  • Excellent problem-solving skills with a commitment to customer satisfaction.
  • Ability to work effectively in a fast-paced, team-oriented environment.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training

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