Gaming Support Professional

1 day ago


Athens, Attica, Greece beBeeGaming Full time

Job Title: Gaming Support Representative

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This is an exciting opportunity for a customer support representative to join our gaming team. The role involves assisting Spanish-speaking customers with their inquiries, issues, and feedback regarding gaming and esports products and services.

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Responsibilities:">

  • Provide excellent customer support via phone, email, and chat in Spanish.">
  • Assist customers with inquiries related to gaming and esports products and services.">
  • Resolve customer complaints and provide effective solutions promptly.">
  • Offer guidance and information about gaming features and services.">
  • Document customer interactions accurately for quality assurance.">
  • Collaborate with the gaming team to enhance the overall customer experience.">
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Required Skills and Qualifications:

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  • Fluency in Spanish (both spoken and written) is essential.">
  • Strong communication and interpersonal skills.">
  • Previous experience in customer service or support roles, preferably in gaming or esports.">
  • Excellent problem-solving skills and a commitment to customer satisfaction.">
  • Genuine passion for gaming and knowledge of the esports industry.">
  • Ability to work effectively as part of a team.">
  • Familiarity with customer service software and gaming platforms is a plus.">
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Benefits:

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  • Private Health Insurance">
  • Training & Development">
  • Performance Bonus">
  • 2 Extra Salaries Per Year">
  • Fully Paid Training">
  • Great Salary">
  • Fully Paid Relocation Package (flight, transfer, and hotel)">


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