
Global Customer Experience Specialist
1 day ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.
- Manage inbound calls, emails, or live chats with customers to address their queries and concerns.
- Assess customer needs to achieve satisfaction and build trust through open and interactive communication.
- Provide accurate and complete information using the right methods/tools.
- A proven track record of customer support experience or equivalent in a client service role.
- Fluency in English.
- Strong focus on customer needs and understanding of how customers can behave.
- Excellent communication, problem-solving, and active listening skills.
- Full relocation support including flights, accommodation, and transportation.
- Indefinite contract.
- Competitive remuneration package.
- Daily meal voucher.
- Private health insurance and dental care.
- Opportunities for international career growth.
- Employee events and wellness activities.
We value recognition, integrity, unity, and commitment. Our team is dedicated to providing exceptional customer experiences and creating a positive work environment. If you share our values and are eager to create memorable experiences for our customers, we encourage you to apply.
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