Global Customer Experience Ambassador

2 days ago

Athens, Attica, Greece beBeeNordic Full time

Customer Service Excellence in a Vibrant Greek Setting

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  • This role offers an opportunity to immerse yourself in the culture of Greece, providing exceptional service to clients from Nordic countries. You will address customer inquiries, resolve issues and deliver a positive experience.
  • Your key responsibilities include:
Key Responsibilities
  • Deliver outstanding service to clients from Nordic countries via phone, email and chat.
  • Efficiently resolve customer inquiries and maintain high levels of satisfaction.
  • Develop a comprehensive understanding of our products and services to assist customers effectively.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with team members to enhance service delivery and improve customer experiences.
  • Participate in training sessions to continuously improve your skills and knowledge.
  • Offer insightful feedback and suggestions to optimize processes.

Requirements

  • Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish) and English is required.
  • Strong communication skills with a customer-focused attitude.
  • Ability to thrive in a fast-paced environment.
  • Prior experience in customer service is a plus but not essential.
  • Proactive, adaptable and possess excellent interpersonal skills.
  • Willingness to relocate to Athens and adapt to a new lifestyle and culture.
  • A genuine enthusiasm for assisting customers and meeting their needs.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary
  • Comprehensive Benefits Package Available

We Offer

  • A dynamic work environment with opportunities for growth and development.
  • Supportive team that values collaboration and open communication.
  • The chance to contribute to a company that prioritizes customer satisfaction and employee well-being.

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