
Global Customer Experience Ambassador
2 days ago
Customer Service Excellence in a Vibrant Greek Setting
">- This role offers an opportunity to immerse yourself in the culture of Greece, providing exceptional service to clients from Nordic countries. You will address customer inquiries, resolve issues and deliver a positive experience.
- Your key responsibilities include:
- Deliver outstanding service to clients from Nordic countries via phone, email and chat.
- Efficiently resolve customer inquiries and maintain high levels of satisfaction.
- Develop a comprehensive understanding of our products and services to assist customers effectively.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to enhance service delivery and improve customer experiences.
- Participate in training sessions to continuously improve your skills and knowledge.
- Offer insightful feedback and suggestions to optimize processes.
Requirements
- Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish) and English is required.
- Strong communication skills with a customer-focused attitude.
- Ability to thrive in a fast-paced environment.
- Prior experience in customer service is a plus but not essential.
- Proactive, adaptable and possess excellent interpersonal skills.
- Willingness to relocate to Athens and adapt to a new lifestyle and culture.
- A genuine enthusiasm for assisting customers and meeting their needs.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary
- Comprehensive Benefits Package Available
We Offer
- A dynamic work environment with opportunities for growth and development.
- Supportive team that values collaboration and open communication.
- The chance to contribute to a company that prioritizes customer satisfaction and employee well-being.
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