Global Transportation Support Specialist
1 day ago
We are seeking a highly skilled and dedicated Global Transportation Support Specialist to join our team. This exciting role offers the opportunity to work in a fast-paced environment, providing exceptional support and guidance to clients.
Responsibilities- Provide top-notch customer support via phone, email, and chat to ensure client satisfaction.
- Handle inquiries and assist clients with any issues or concerns related to transportation services.
- Document interactions accurately in our CRM system for seamless follow-ups.
- Collaborate with colleagues to maintain a high level of service and exceed customer expectations.
- Fluency in German and English, both written and spoken.
- Excellent communication and interpersonal skills to build strong relationships with clients.
- Strong problem-solving abilities and attention to detail to resolve complex issues.
- Ability to work independently and manage time efficiently in a remote setting.
- Prior experience in customer service is a plus but not mandatory.
- Private Health Insurance
- Training & Development opportunities to enhance your skills
- Performance Bonus for outstanding performance
- Fully Paid Training for new hires
- Great Salary package
- Fully Paid Relocation Package (flight, transfer and hotel) for international candidates
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