
Transport Solutions Expert
1 day ago
We are seeking a skilled Transport Solutions Specialist to join our team in Athens. This role is perfect for individuals passionate about customer service and keen on assisting clients with their transportation inquiries.
You will be the primary point of contact for clients, addressing their inquiries and providing expert support related to transport solutions. Deliver accurate information regarding transport services, pricing, and procedures while effectively resolving customer issues.
- Act as the primary point of contact for clients, addressing their inquiries and providing expert support related to transport solutions.
- Deliver accurate information regarding transport services, pricing, and procedures while effectively resolving customer issues.
- Collaborate with internal teams to ensure prompt and efficient service delivery to clients.
- Document all client interactions and solutions accurately in our CRM system.
- Keep clients informed about their requests, including updates on service availability and any relevant changes.
- Ensure high levels of client satisfaction by delivering timely and effective support.
Requirements:
- Fluency in Portuguese and English, with excellent verbal and written communication skills.
- Prior experience in customer service or support roles, preferably in the transportation or logistics industry.
- Strong ability to manage multiple inquiries and prioritize tasks effectively.
- Excellent problem-solving skills with a proactive approach to client service.
- Team player with the ability to work independently in a remote setting.
- Familiarity with CRM systems and standard office applications.
- Flexibility to adapt to evolving client needs and priorities.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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