Transportation Expert

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Job Overview:

  • Job Languages



    French

  • Job posting schema



    No

Are you fluent in French? If so, we invite you to collaborate with our Transportation Customer Experts team.



At a leading manufacturer of commercial vehicles, we work with the industry leader that has been delivering more than half a million trucks and buses to customers for over 125 years.



This is an excellent opportunity to join a team that contributes to creating a cleaner, safer, more efficient, and more connected world by enabling mobility for people and transporting goods reliably, punctually, and safely to their destinations.



As a member of our customer support team, you will handle inquiries and complaints related to truck and bus issues via phone, email, or chat in a case-closed manner.



Responsibilities include handling customer inquiries and resolving cases, collaborating with technical experts to resolve complex issues, de-escalating concerns, proposing solutions within set parameters, referring to second/third parties as needed, answering questions about customer service, technical and product matters, general corporate information, and appointments.



Maintain accurate records of customer interactions and follow up on contacts.



Key qualifications for this role include an excellent command of French, good communication skills in English, a high school diploma or equivalent, basic awareness of automotive roadside assistance procedures, experience working with knowledge management systems, and professional expertise in ticketing and roadside assistance.



What we offer includes relocation support, competitive monthly salary plus two extra salaries per year, refer-a-friend program, healthcare benefits, numerous discounts, full training by certified instructors, opportunities for professional growth and development, special events, community initiatives, free online Greek language courses, and a state-of-the-art working environment.



Join us and take advantage of this great opportunity to advance your career while representing one of the biggest brands worldwide.

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