Transportation Service Delivery Specialist

2 days ago

Athens, Attica, Greece beBeeCustomerExpert Full time
Job Description">

We are seeking a skilled customer service professional to join our team. As a Transportation Customer Expert, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.

">Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Support customers with truck and bus related issues
  • Contact dealers or technicians for assistance when necessary
  • De-escalate concerns and propose solutions
  • Answer questions about customer service and technical matters
Requirements
  • Excellent command of Bulgarian language
  • Good communication skills in English
  • A high school diploma or equivalent is required
  • Awareness of automotive roadside assistance procedures is beneficial
  • Work experience with knowledge management systems is preferred
Benefits
  • Relocation support to Greece
  • Competitive salary and benefits package
  • Health care benefits and discounts
  • Full training and development opportunities
  • Professional growth and community involvement
About the Role

This is a great opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills while representing one of the biggest brands worldwide.

Key Skills: transportation customer expert, customer service, problem-solving, communication, teamwork, adaptability, time management, conflict resolution, diplomacy, flexibility, discretion, accuracy, thoroughness, analytical thinking, attention to detail, self-discipline, self-motivation, accountability, efficiency, productivity, punctuality, respect, trustworthiness, approachability, enthusiasm, positivity, open-mindedness, continuous learning, professional development, leadership, creativity, innovation, proactive, responsive, resilient, tactful, and courteous.

Keyword: CustomerExpert

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