Transportation Support Specialist
2 days ago
Seeking a professional with strong customer service skills and fluency in German to provide top-notch support for transportation-related inquiries.
Responsibilities- Deliver exceptional customer experiences via phone, email, and chat channels.
- Assist customers with transportation-related issues, resolving them efficiently and effectively.
- Accurately document customer interactions in our CRM system.
- Collaborate with colleagues to achieve service objectives and enhance overall customer satisfaction.
- Participate in ongoing training to stay up-to-date on industry trends and service improvements.
Requirements
- Fluency in German (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or the transportation industry is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving skills with keen attention to detail.
- Willingness to adapt and thrive in a fast-paced work environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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