
Customer Experience Specialist
1 day ago
This is an exciting opportunity to advance your career and work for a global brand, while representing one of the biggest companies worldwide. As a German speaking expert, you will be the primary point of contact for customer requests, providing a seamless customer experience.
You will utilize phone calls, e-mails and chats to respond to inquiries about the company's products, resolve issues as they arise, and turn every customer into a happy customer.
Responsibilities:
- Be the primary point of contact for customer requests.
- Respond to inquiries about the company's products.
- Resolve issues as they arise.
- Fluency in German.
- Very good use of English - both in written and spoken language.
- Work experience as a customer support/customer care representative will be considered an asset.
- A complete relocation package, including flight tickets expenses and accommodation.
- Competitive monthly salary and extra bonuses.
- Health care benefits and numerous discounts.
- Fully remunerated training by certified instructors.
- Special events and community initiatives.
- Free online Greek language courses.
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