Certification Support Specialist

4 days ago

Thessaloniki, Central Macedonia, Greece beBeeCustomer Full time

We're looking for a highly skilled and organized professional to support the success of our certification services.

Key Responsibilities:

  • Provide top-tier customer service to candidates, testing centers, and other stakeholders through various communication channels.
  • Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

  • Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
  • Enforce exam rules and protocols to maintain the integrity of the certification process.
  • Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

  • Execute administrative tasks related to exam registrations, scheduling, and result processing.
  • Maintain accurate and up-to-date records in our systems, ensuring compliance with established procedures and standards.
  • Collaborate with cross-functional teams to streamline processes and improve operational efficiency.

Required Skills and Qualifications:

  • Bachelor's degree in any discipline.
  • Previous experience in similar position/function will be considered an asset.
  • Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage.
  • Excellent command of the English & German language (native-like or C2 level certification desired).
  • Advanced computer literacy is required.

What We Offer:

  • A dynamic and fun work environment.
  • Two free vouchers for all certifications from our portfolio per year for all employees.
  • Complimentary coffee and tea in all our premises.
  • Huge learning experience in using best practices and global environment.
  • Constant personal and professional development.

Working Conditions:

  • Work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays).

  • Certification Support Specialist

    4 days ago

    Thessaloniki, Central Macedonia, Greece beBeeCertification Full time

    Job Opportunity">We are seeking a highly skilled Certification Support Specialist to join our team. As a key member of our organization, you will play a crucial role in delivering exceptional customer service and ensuring the integrity of our certification processes.">Your primary responsibility will be to provide top-notch support to candidates, testing...

  • Online Exams Support Specialist

    4 days ago

    Thessaloniki, Central Macedonia, Greece beBeeCustomer Full time

    We are seeking a highly skilled and organized individual to join our team as an Online Exams & Customer Experience Assistant. This role will be responsible for providing top-tier support to candidates, testing centers, and other stakeholders through various communication channels.Job ResponsibilitiesProvide customer service via email, chat, and phone,...

  • Online Exam Support Specialist

    4 days ago

    Thessaloniki, Central Macedonia, Greece beBeeCustomerExperience Full time

    Remote Online Exams & Customer Experience AssistantWe are seeking a skilled professional to provide top-tier support and ensure exam integrity as a key part of our agile team.About the RoleThis position involves providing customer service, overseeing online proctoring, and executing administrative tasks related to exam registrations, scheduling, and result...

  • IT Support Specialist

    2 days ago

    Thessaloniki, Central Macedonia, Greece Κ.ΚΟΥΙΜΤΖΗΣ Α.Ε Full time

    Κορυφαία εταιρία γεωργικών μηχανημάτων και ανταλλακτικών στην Ελλάδα και Κύπρο ζητά για την κάλυψη μίας θέσης εργασίας IT support specialist στην αντιπροσωπία της στην Θεσσαλονίκη:Αρμοδιότητες -...

  • Property Viewing Specialist

    4 days ago

    Thessaloniki, Central Macedonia, Greece beBeeViewing Full time

    We are seeking a skilled professional to join our team as a Property Viewing Specialist.The successful candidate will be responsible for conducting property viewings and inspections, showcasing properties through in-person tours and gaining exposure to clients in the real estate sector.Key responsibilities include:Conducting scheduled property viewings for...

  • Software Support Specialist

    6 days ago

    Thessaloniki, Central Macedonia, Greece MAKIOS LOGISTICS A.E. Full time

    Τοποθεσία Θεσσαλονίκη 5 Σεπ Ημ. ανάρτησης 5 Σεπ Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Πληροφορική Κατηγορία θέσης...

  • Application Support Specialist

    6 days ago

    Thessaloniki, Central Macedonia, Greece Lidl Full time

    ΤοποθεσίαΚεντρικά Γραφεία — 8977.2 km14ο χλμ Θεσσαλονίκης - Μηχανιώνας57001 Θέρμη, ΘεσσαλονίκηΕίδος σύμβασηςΠλήρης απασχόλησηΘέσειςΘέσεις με μικρή εργασιακή εμπειρία (1-2 χρόνια)ITΚωδικός...

  • Business Operations Specialist

    2 days ago

    Thessaloniki, Central Macedonia, Greece beBeeCustomer Full time €2,500 - €3,500

    Business Operations Specialist Job Description: We are looking for a professional to join our team in Thessaloniki, who will work on a shift of 9:00 - 17:00, with a non-fixed contract, at our offices in Thermi & City Center locations. The ideal candidate will be responsible for preparing documentation to ensure the smooth and on-time delivery of goods,...

  • Spanish Speaking Logistics Support Specialist

    4 days ago

    Thessaloniki, Central Macedonia, Greece beBeeLogistics Full time

    Customer Support Representative for Logistics and ShippingJob DescriptionWe are seeking a skilled Customer Support Representative to join our Logistics and Shipping team. As a key member of our department, you will provide exceptional support to our Spanish-speaking clients regarding shipping inquiries and logistics-related concerns.ResponsibilitiesProvide...

  • Greek Sports Customer Support Specialist

    2 days ago

    Thessaloniki, Central Macedonia, Greece beBeeCareer Full time €2,500 - €3,500

    Are you ready to embark on a new adventure in Greece? We are seeking a highly motivated and service-oriented Customer Care Advisor to join our team.">Job Overview:">As a Customer Care Advisor, you will be responsible for providing exceptional support to our clients through multiple channels, including phone, chat, email, and social media. Your primary goal...