Greek Sports Customer Support Specialist

2 days ago


Thessaloniki, Central Macedonia, Greece beBeeCareer Full time €2,500 - €3,500

Are you ready to embark on a new adventure in Greece? We are seeking a highly motivated and service-oriented Customer Care Advisor to join our team.

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Job Overview:

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As a Customer Care Advisor, you will be responsible for providing exceptional support to our clients through multiple channels, including phone, chat, email, and social media. Your primary goal will be to ensure a seamless and positive experience for every client.

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Key Responsibilities:

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  • Deliver high-quality support to clients via various communication channels">
  • Guide users through account setup, login issues, payment concerns, and technical questions">
  • Serve as a trusted contact for sports-related customer needs">
  • Respond to client feedback with empathy and professionalism">
  • Communicate clearly and effectively to foster trust and customer loyalty">
  • Adhere to established procedures and maintain quality service standards">
  • Share feedback and ideas to improve customer satisfaction and support efficiency">
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Requirements:

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  • Fluent in Italian (C2 level)">
  • Fluent in English (B2 level)">
  • EU Citizenship or Greek Residency Card">
  • 0-1 year of experience in customer support">
  • Strong leadership, analytical, and communication skills">
  • Eagerness to learn and grow">
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Why Join Us:

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  • Competitive Salary: We offer attractive compensation that reflects your skills and experience">
  • Performance Bonus: Be rewarded for your hard work based on your achievements and results">
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being">
  • Remote Work: Enjoy the flexibility of working from home">
  • Relocation Package: Receive support if relocating to ensure a smooth transition">
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