Greece Customer Service Representative

7 days ago

Thessaloniki, Central Macedonia, Greece beBeeSupport Full time
Customer Support Opportunity in Greece

We are looking for a passionate and customer-focused professional to join our team. If you enjoy fast-paced environments, love assisting others, and are great at resolving issues, this role might be the perfect opportunity for you.

This is an exciting chance to work in the heart of Greece, embracing its lifestyle, culture, and career opportunities. As a Customer Support representative, you will be the primary point of contact for customer queries, providing support through phone, email, chat, and social media.

About the Role:
  • Provide timely, high-quality support across all communication channels
  • Assist users with setting up accounts, troubleshooting login issues, and resolving payment or technical queries
  • Serve as a reliable and empathetic contact, particularly for clients with sports-related questions
  • Respond to customer feedback with understanding and professionalism
  • Strengthen customer relationships through clear, supportive communication
  • Uphold service quality by adhering to internal procedures and standards
  • Offer feedback and ideas to continuously improve the customer support experience
Requirements:
  • Fluent in French (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow
Why Join Us:
  • Competitive Salary: We offer attractive compensation that reflects your skills and experience
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being
  • Remote Work: Enjoy the flexibility of working from home
  • Relocation Package: Receive support if relocating to ensure a smooth transition

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