
Dutch Remote Customer Support Specialist
1 day ago
Reimagining Your Career in Greece: A Customer Care Opportunity
Ahead of a new chapter in your life, are you eager to experience the enchantment of Greece and build a fulfilling career?
This role is perfect for those passionate about delivering top-notch support and connecting with others.
Job Overview:
We seek an exceptional Customer Care Advisor to provide seamless assistance to our clients through various channels. As part of our dynamic team, you will be responsible for handling inquiries via phone, chat, email, and social media, ensuring every customer has a smooth and positive experience.
Key Responsibilities:
- Provide exceptional support across multiple platforms (phone, chat, email, and social media)
- Foster client satisfaction by guiding users through account setup, login issues, payment concerns, and technical questions
- Serve as a dependable contact, especially for sports-related customer needs
- Respond to client feedback with empathy and professionalism
- Communicate clearly and effectively to foster trust and client loyalty
- Maintain high-quality service standards and adhere to company procedures
- Share feedback and ideas to enhance customer satisfaction and support efficiency
Requirements:
- Fluent in Dutch (C2 level) and English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
What We Offer:
- Competitive compensation package that recognizes your skills and experience
- Performance-based bonus scheme to reward your hard work and achievements
- Comprehensive health and life insurance to support your well-being
- Remote work flexibility to balance your work-life harmony
- Relocation package to ensure a smooth transition to Greece
Taking on this exciting opportunity will not only enhance your career but also offer a chance to experience the beauty and culture of Greece.
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