Online Exam Support Specialist

4 days ago

Thessaloniki, Central Macedonia, Greece beBeeCustomerExperience Full time
Remote Online Exams & Customer Experience Assistant

We are seeking a skilled professional to provide top-tier support and ensure exam integrity as a key part of our agile team.

About the Role

This position involves providing customer service, overseeing online proctoring, and executing administrative tasks related to exam registrations, scheduling, and result processing. The successful candidate will work effectively in a team environment, liaise with other teams, and ensure their work is aligned with company values.

Key Responsibilities
  • Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels.
  • Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
  • Execute administrative tasks related to exam registrations, scheduling, and result processing.
Requirements
  • Bachelor's degree in any discipline.
  • Previous experience in similar positions/functions will be considered an asset.
  • Prior working experience in certification of persons and/or training and exam fields would be beneficial.
  • Excellent command of English & French language (native-like or C2 level certification desired).
  • Advanced computer literacy required.
What We Offer
  • Monthly Bonus upon Performance
  • Work in an international, dynamic, and fun atmosphere
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
  • Complimentary coffee and tea in all premises
  • Huge learning experience in using best practices and global environment

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