Dutch Speaking Subscription Support Expert

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative

We are seeking a highly skilled and motivated Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional support related to their subscriptions.

Key Responsibilities
  • Deliver outstanding customer support via phone, email, and live chat to ensure customer satisfaction and retention.
  • Assist customers with subscription inquiries, billing questions, and account management in a timely and professional manner.
  • Troubleshoot and effectively resolve customer issues to ensure a positive experience.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to enhance the customer experience and provide feedback for service improvement.
Requirements
  • Fluency in Dutch and English; additional languages are an asset.
  • Experience in customer support, preferably in the subscription or service industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Familiarity with CRM systems and proficiency in standard office software.
  • A proactive attitude with the ability to work well in a team-oriented environment.
Benefits Package
  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • Extra Salaries Per Year
  • Fully Paid Training Program
  • Competitive Salary
  • Fully Paid Relocation Package
  • Additional Benefits


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