Polish Language Specialist
2 weeks ago
Job Title: Polish Language Specialist - Customer Service Representative (Hybrid)
Job Summary:
We are seeking a highly skilled Polish language specialist to join our customer service team in Athens, Greece. As a Polish language specialist, you will be responsible for providing exceptional customer service to our clients in Poland, leveraging your strong communication skills and customer orientation.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Build and maintain strong relationships with customers through active listening and effective communication.
- Provide accurate and timely information to customers, using the appropriate tools and resources.
- Meet or exceed customer service targets, while managing multiple tasks efficiently.
- Record customer interactions and manage customer accounts accurately.
Requirements:
- Fluent in Polish, with at least upper-intermediate English (B2) and higher, written and spoken.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- EU member state passport or valid Residence Permit for Greece.
What We Offer:
- Competitive salary and performance bonuses.
- Fixed-term employment contract with opportunities for growth and development.
- Private health insurance and meal allowance.
- Additional perks: free gym, well-being activities, and access to a rooftop cinema with stunning Acropolis views.
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