Polish Language Specialist

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

Job Title: Polish Language Specialist - Customer Service Representative (Hybrid)

Job Summary:

We are seeking a highly skilled Polish language specialist to join our customer service team in Athens, Greece. As a Polish language specialist, you will be responsible for providing exceptional customer service to our clients in Poland, leveraging your strong communication skills and customer orientation.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Build and maintain strong relationships with customers through active listening and effective communication.
  • Provide accurate and timely information to customers, using the appropriate tools and resources.
  • Meet or exceed customer service targets, while managing multiple tasks efficiently.
  • Record customer interactions and manage customer accounts accurately.

Requirements:

  • Fluent in Polish, with at least upper-intermediate English (B2) and higher, written and spoken.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • EU member state passport or valid Residence Permit for Greece.

What We Offer:

  • Competitive salary and performance bonuses.
  • Fixed-term employment contract with opportunities for growth and development.
  • Private health insurance and meal allowance.
  • Additional perks: free gym, well-being activities, and access to a rooftop cinema with stunning Acropolis views.


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