Danish-speaking Customer Service Representative

1 month ago


Athens, Attica, Greece Cross Border Talents Full time
Project Overview

We are seeking a highly skilled Danish-speaking Customer Service Specialist to join our team at Cross Border Talents. As a key member of our global payment and money transfer system, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Handle customer inquiries and provide effective solutions via phone, email, and chat
  • Assist users in troubleshooting payment and transfer issues
  • Provide timely and accurate responses to customer queries
  • Follow communication guidelines to ensure clear, effective customer interactions
  • Collaborate with the team to improve service quality
Requirements
  • Fluent in Danish (written and spoken)
  • B2 proficiency in English
  • Eligible to work in Greece with one of the following:
    • EU citizenship
    • Full-purpose & Specific-purpose work permit card
    • Certificate of Protection (refugees)
Benefits
  • Comprehensive Training: 4 weeks of training to equip you with the skills needed for success
  • Remote work flexibility from your home in Athens
  • Friendly and supportive work environment
  • Health care benefits and numerous other discounts
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
Hiring Process
  1. Application Review
  2. Language Proficiency Online Tests
  3. Client Interview

If you're passionate about delivering exceptional customer service and have a strong background in Danish language skills, we encourage you to apply for this exciting opportunity.



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