Danish-speaking Customer Service Representative
1 month ago
We are seeking a highly skilled Danish-speaking Customer Service Specialist to join our team at Cross Border Talents. As a key member of our global payment and money transfer system, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Handle customer inquiries and provide effective solutions via phone, email, and chat
- Assist users in troubleshooting payment and transfer issues
- Provide timely and accurate responses to customer queries
- Follow communication guidelines to ensure clear, effective customer interactions
- Collaborate with the team to improve service quality
- Fluent in Danish (written and spoken)
- B2 proficiency in English
- Eligible to work in Greece with one of the following:
- EU citizenship
- Full-purpose & Specific-purpose work permit card
- Certificate of Protection (refugees)
- Comprehensive Training: 4 weeks of training to equip you with the skills needed for success
- Remote work flexibility from your home in Athens
- Friendly and supportive work environment
- Health care benefits and numerous other discounts
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
- Application Review
- Language Proficiency Online Tests
- Client Interview
If you're passionate about delivering exceptional customer service and have a strong background in Danish language skills, we encourage you to apply for this exciting opportunity.
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