Customer Service Representative

4 weeks ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

About the Role:

We are seeking a highly skilled and enthusiastic Danish-speaking customer advisor to join our team in Greece. As a remote customer advisor, you will be responsible for providing exceptional customer service to our Danish-speaking subscribers, ensuring they have a seamless and enjoyable streaming experience.

Key Responsibilities:

  • Provide remote assistance to Danish-speaking subscribers, addressing inquiries, offering personalized recommendations, and resolving streaming-related concerns.
  • Communicate effectively with subscribers, leveraging your fluent Danish skills to ensure a smooth and enjoyable experience.
  • Resolve subscriber concerns promptly, showcasing your problem-solving prowess and enhancing overall satisfaction.
  • Cultivate a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers.
  • Collaborate with colleagues and remote teams, actively contributing to the ongoing improvement of our customer service practices.

Requirements:

  • Fluency in Danish (both written and spoken): Demonstrate your proficiency in Danish to engage effectively with subscribers and remote team members.
  • Adaptability to Remote Work: Showcase your ability to thrive in a remote work setting, emphasizing effective communication and collaboration.
  • No Prior Experience Required: This role warmly welcomes candidates with no prior experience, making it an exceptional entry point for those passionate about forging a career in the streaming industry.

Perks:

  • Remote Work in Greece: Immerse yourself in the flexibility of remote work, all while basking in the breathtaking beauty of the Greek landscapes.
  • Relocation Package: For candidates relocating from abroad, we extend a comprehensive package that covers flight tickets and accommodation assistance, ensuring a smooth and hassle-free transition to your new work environment.
  • Competitive Compensation: Receive a salary that not only reflects your contributions but also acknowledges your unwavering dedication to providing exceptional customer service.
  • Health and Life Insurance: Prioritize your well-being with comprehensive coverage, offering peace of mind as you focus on advancing your career.


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