Norwegian Speaking Customer Service Representative

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

About the Role:

We are seeking a highly skilled Norwegian Speaking Customer Service Representative to join our team in Greece. As a Remote Norwegian Language Customer Advisor, you will be responsible for providing exceptional customer service to our Norwegian-speaking clients in the automotive industry.

Key Responsibilities:

  • Customer Support: Engage with Norwegian-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing effective solutions.
  • Language Proficiency: Leverage your Norwegian language skills to communicate empathetically with customers, ensuring a positive and personalized remote experience.
  • Issue Resolution: Resolve customer concerns efficiently, demonstrating problem-solving skills and a commitment to customer satisfaction.
  • Product Knowledge: Acquire in-depth knowledge of our automotive offerings to provide accurate information and enhance the overall customer experience.
  • Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in remote customer support practices.

Requirements:

  • Fluent in Norwegian (both written and spoken).
  • Strong communication and interpersonal skills.
  • Prior customer service experience is a plus but not required.

What We Offer:

  • Remote Work in Greece: Enjoy the flexibility of working remotely in the beautiful landscapes of Greece, contributing to a diverse and inclusive team.
  • Relocation Assistance: For candidates joining us from abroad, experience the beauty of Greece with our comprehensive relocation package, covering your journey to Athens and ensuring a smooth transition.
  • Competitive Salary: Recognizing your dedication to providing excellent customer service for our Norwegian-speaking clientele.
  • Health and Life Insurance: Comprehensive coverage to prioritize your well-being, reflecting our commitment to your health.

Why Choose Us:

  • Cultural Immersion: Immerse yourself in the rich cultural tapestry of Greece while contributing to a global team.
  • Career Growth: Opportunities for professional development within the customer service field, with ongoing training and support.
  • Global Collaboration: Be part of a collaborative team that values your language skills and dedication to delivering exceptional customer experiences, transcending geographical boundaries.


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