Telecommunications Customer Support Representative
2 days ago
Patrique Mercier Recruitment is excited to present a unique opportunity for a German speaking customer support representative in Athens, Greece.
This role offers a fast-paced and dynamic environment where you can utilize your language skills to provide top-notch customer service.
Key Responsibilities:- Provide exceptional customer support through various channels including phone, email, and live chat, primarily in German.
- Assist customers with queries related to telecommunications services, billing, and technical support.
- Identify and resolve customer issues in a timely and efficient manner.
- Maintain detailed records of customer interactions and resolutions for future reference.
- Collaborate closely with technical teams to ensure customer satisfaction.
- Continuously seek to improve the customer experience by gathering feedback and suggesting improvements.
To succeed in this role, you will need:
- Fluency in German (spoken and written) is mandatory.
- Strong communication skills and the ability to empathize with customers.
- Experience in customer service or a related field is highly preferred.
- Knowledge of telecommunications products and services is an asset.
- Ability to handle complex issues and deliver solutions effectively.
- Team player with a positive attitude and willingness to learn.
- Proficient in using customer support software and tools.
- Legal eligibility to work in Greece.
We offer a comprehensive benefits package, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
-
Athens, Attica, Greece beBeeTelecommunications Full timeCustomer Service Representative - Telecommunications">Provide exceptional customer service to clients via phone, email, and chat.Assist customers with account management, billing inquiries, and technical support.Resolve customer complaints and issues efficiently to ensure a high level of satisfaction.Document customer interactions accurately and maintain...
-
Customer Service Representative
2 days ago
Athens, Attica, Greece beBeeCustomer Full timeTelecommunications Support SpecialistWe are seeking a highly skilled and dedicated Telecommunications Support Specialist to join our team. As a key member of our department, you will be responsible for providing exceptional customer service to Portuguese-speaking clients across various platforms.Key Responsibilities:Deliver top-notch customer support via...
-
Athens, Attica, Greece beBeeCustomerService Full timeTelecommunications RepresentativeAre you passionate about providing top-notch customer service to individuals across Nordic countries? Do you have a flair for the latest telecommunications products and services?Job Description:We are seeking a skilled Telecommunications Representative to join our team. As a Telecommunications Representative, you will be...
-
Athens, Attica, Greece beBeeCustomer Full timeTelecommunications Customer Support RepresentativeWe are seeking a skilled Telecommunications Customer Support Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service to Spanish-speaking clients via phone, email, and chat.About the RoleThis is an exciting opportunity for...
-
Athens, Attica, Greece beBeeCustomer Full timeWe are seeking a Customer Service Representative to join our Telecommunications team in Athens. As a key member of our customer-facing team, you will play a critical role in ensuring the satisfaction and loyalty of our clients."],
-
Athens, Attica, Greece beBeeCareer Full timeJob DescriptionAre you a customer-focused professional with excellent communication skills? Do you have a passion for helping others and staying up-to-date with the latest technology trends?As a Nordic-speaking Customer Service Representative, you will be the go-to person for our customers in need of assistance with their telecommunications services. You...
-
Athens, Attica, Greece beBeeCustomer Full timeTake your career to new heights as a telecommunications customer service agent, serving Italian-speaking clients with expertise and care. This is an exciting opportunity to work in a dynamic environment where you will be the frontline representative for our customers, helping them navigate their telecommunications needs with precision and professionalism.Key...
-
Athens, Attica, Greece beBeeCustomerService Full timeItalian Speaking Customer Service RepresentativeWe are seeking an enthusiastic and dedicated Italian speaking customer service representative to join our team in the telecommunications department of a leading company. As a key member of our customer support team, you will provide top-notch service to our Italian-speaking clients through various...
-
Athens, Attica, Greece beBeeCustomerService Full timeItalian Speaking Telecommunications Customer Service RepresentativeThis exciting role offers a unique opportunity to serve as the primary point of contact for Italian-speaking customers, providing exceptional service and support in the telecommunications sector.Key Responsibilities:Assist Italian-speaking customers via phone, email, and chat to address their...
-
Athens, Attica, Greece beBeeCommunication Full timeCustomer Service Representative - Telecommunications DepartmentWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in the Telecommunications Department. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our Spanish-speaking clients, ensuring their needs are met...
