Hotels Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

We are seeking a highly skilled Italian Speaking Customer Service Representative to join our team.

About the Role

This is an exciting opportunity for a customer-focused individual with excellent communication skills in Italian and strong English proficiency.

Key Responsibilities
  • Provide exceptional customer support in Italian, assisting guests with hotel reservations, inquiries, and any special requests.
  • Handle and resolve customer complaints and concerns professionally, ensuring a satisfactory resolution.
  • Maintain accurate records of customer interactions and reservations within the CRM system.
  • Collaborate with hotel staff and various departments to ensure seamless communication and a smooth guest experience.
  • Stay informed about the company's hotel offerings, promotions, and local attractions to provide customers with relevant information.
  • Proactively engage with guests to enhance their stay and identify opportunities for exceeding their expectations.
  • Participate in training and development activities to enhance product knowledge and customer service skills.
Requirements
  • Fluency in Italian and strong English communication skills, both written and spoken, are required.
  • Previous experience in customer service, preferably in the hospitality or travel sector, is highly advantageous.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Excellent verbal and written communication abilities to connect with guests professionally and effectively.
  • Able to manage multiple tasks efficiently in a fast-paced environment.
  • Attention to detail and organizational skills for maintaining accurate records of reservations and customer interactions.
  • A passion for hospitality and a genuine interest in providing outstanding service to guests.
Benefits
  • Performance bonus.
  • Transportation bonus.
  • Private health care benefits.
  • Two additional salaries per year.
  • Fully paid training by certified instructors.


  • Athens, Attica, Greece beBeeSupport Full time

    Customer Support SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. This role is ideal for those who enjoy delivering exceptional customer experiences and are passionate about providing top-notch support to clients with subscription inquiries.Provide expert customer support to clients...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Hotel Reservation SpecialistWe are seeking a highly skilled and customer-focused Hotel Reservation Specialist to join our hospitality team.Provide exceptional support to Polish-speaking clients with hotel reservations, inquiries, and service-related issues via phone, email, and chat.Key Responsibilities:Offer clear and friendly assistance regarding hotel...


  • Athens, Attica, Greece beBeeCustomer Full time

    Customer Support Specialist for Virtual Assistant TeamWe are seeking a skilled and dedicated individual to join our virtual assistant team as a customer support specialist. In this role, you will provide exceptional support to Slovak-speaking customers through various communication channels.The successful candidate will be fluent in Slovak (written and...


  • Athens, Attica, Greece beBeeCustomer Full time

    Job Title:Polish Customer Support SpecialistJob Description:We are seeking a highly motivated and customer-focused Polish speaker to join our team as a Customer Support Specialist in Athens, Greece. In this role, you will be responsible for providing exceptional support to customers via email, chat, and phone.You will maintain accurate records of consumer...


  • Athens, Attica, Greece beBeeCustomer Full time

    Stream TV Customer Support Specialist">We are seeking a highly skilled and customer-focused individual to join our team as a Stream TV Customer Support Specialist. In this role, you will provide exceptional support to Spanish-speaking customers who are navigating our streaming services.">Key Responsibilities:">">Deliver outstanding customer support via...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support SpecialistWe are seeking an enthusiastic and customer-focused individual to join our team as a Customer Support Specialist. As the first point of contact for customers, you will be responsible for providing exceptional support via phone, email, or chat.The ideal candidate will have strong communication skills in Italian (both written and...


  • Athens, Attica, Greece beBeeITSpecialist Full time

    Promising Opportunity for Remote IT SpecialistJob DescriptionThis is an exciting opportunity for a skilled and customer-focused professional to join our team as a remote IT specialist. As a vital member of our organization, you will play a crucial role in delivering exceptional support to Italian-speaking clients.Provide top-notch support to Italian-speaking...


  • Athens, Attica, Greece beBeeItalian Full time

    Technical Support SpecialistJob SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical assistance to Italian-speaking customers.Deliver outstanding technical support through various communication channels such as phone, email, and live...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service Representative for Hotel ReservationsWe are seeking a skilled Customer Service Representative to join our team in the Hotel Reservations and Hospitality Department. As a German-speaking representative, you will be responsible for providing exceptional support to hotel clients, handling inquiries, booking modifications, and resolving any...


  • Athens, Attica, Greece beBeeCybersecurity Full time

    Job Overview:As a cybersecurity specialist, you will be responsible for assisting customers in Poland with their technical issues.Experience Level: JuniorTotal Years Experience: 0-5Job Languages: PolishJob posting schema: NoKey Responsibilities:We are seeking a skilled and motivated individual to join our team as a customer support specialist. The ideal...