Finnish Transportation Services Coordinator
2 days ago
Transportation Customer Experts Job Description:
Job OverviewIn this role, you will be responsible for handling customer inquiries and complaints related to transportation services.
- Provide exceptional customer service via phone, email, or chat.
- Support customers with truck and bus-related issues by creating cases in the CRM system.
- Escalate complex issues to the nearest dealer/technician or 3rd party as needed.
To succeed in this position, you must have excellent communication skills, a strong understanding of Finnish language and culture, and the ability to work well under pressure. We are looking for a highly motivated individual who is passionate about delivering exceptional customer experiences.
Required Skills and Qualifications- Excellent command of Finnish language.
- Good communication skills in English.
- High school diploma or equivalent required.
- Awareness of automotive roadside assistance procedures.
- Work experience with knowledge management systems and information research preferred.
- Competitive monthly salary plus two extra salaries per year.
- Relocation support including flight tickets and hotel accommodation.
- Healthcare benefits and various discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
This is an exciting opportunity to advance your career and work for a multinational company. You will develop strong experience and skills while representing one of the biggest brands worldwide. As part of our team, you will contribute to a cleaner, safer, more efficient, and more connected world for goods, people, and all of us.
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