Dutch Speaking Customer Success Ambassador for Mobility Platform

2 days ago

Athens, Attica, Greece beBeeSupport Full time
Customer Support Representative for Ride-Sharing App

As a Customer Support Representative for our ride-sharing app, you will play a vital role in enhancing the user experience by providing timely and effective assistance to our Dutch-speaking customers.

Our ideal candidate is fluent in Dutch (written and spoken) and possesses excellent communication and interpersonal skills. A strong commitment to delivering high-quality customer service is essential, as is the ability to adapt to a fast-paced, tech-driven environment.

In this dynamic role, you will be responsible for:

  • Providing exceptional support to customers through various communication channels.
  • Assisting customers with inquiries related to the app, ensuring a seamless and user-friendly experience.
  • Documenting customer interactions accurately in our CRM system.
  • Collaborating with team members to achieve service objectives and provide valuable feedback for app improvements.
  • Engaging in continuous learning to stay updated on app features and industry trends.

The successful candidate will be a proactive team player with a positive attitude, strong problem-solving skills, and attention to detail. If you're passionate about delivering outstanding customer experiences and are eager to grow your career in tech, we encourage you to apply.

Requirements

Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.

A strong commitment to delivering high-quality customer service is a must. Previous experience in customer support or technology-related fields is a plus but not mandatory.

You should possess excellent communication and interpersonal skills, a proactive approach, and a willingness to learn and adapt.

Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons

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