
Senior Service Delivery Expert
1 day ago
We are currently seeking a seasoned professional to fill the role of Service Delivery Strategist. This highly sought-after position requires an individual who can efficiently manage service delivery operations, oversee overall project commitments, and serve as the primary point of contact for handling service-related issues.
Key Responsibilities:- Act as the main escalation point for service issues, ensuring prompt and effective resolution
- Collaborate with internal teams and external stakeholders to align service delivery with overall business objectives
- Monitor and analyze service performance metrics, prepare detailed reports, and present findings to senior management and clients
- Develop and implement strategic plans to improve service delivery processes and optimize resource allocation
- Ensure compliance with all relevant regulatory requirements and contractual obligations
To be successful in this role, you will require:
Required Skills and Qualifications:- Bachelor's degree in Information Technology, Business Administration, or a related field
- A minimum of 12 years of experience in service delivery management, preferably within complex environments
- Proven leadership capabilities and experience managing diverse teams
- Strong customer relationship and stakeholder management skills
- Proficient in ITIL or similar service management frameworks; ITIL certification is a plus
We offer a dynamic work environment that fosters growth, learning, and collaboration. If you're a motivated professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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Service Delivery Manager
4 days ago
Athens, Attica, Greece Performance Technologies Full timeWe are looking for a Senior Services Delivery Manager who will be responsible for ensuring the efficient delivery of services to clients, managing overall delivery commitments, and leading escalation management. This role requires someone who can promote customer satisfaction through proactive issue management and act as the principal contact for handling...
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Delivery Customer Service Expert
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Service Delivery Expert
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Service Delivery Director
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Norwegian Speaking Delivery Expert
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IT Service Delivery Manager
18 hours ago
Athens, Attica, Greece beBeeTechnology Full timeInTTrust is a trusted technology and digital solutions provider creating value for customers. They offer IT consulting and implementation services, database operation and administration, optimization services, IT managed services, cloud governance and security services, digital transformation solutions, custom applications development and application...
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Athens, Attica, Greece beBeeNordic Full timePurpose:We are seeking a dedicated and customer-focused Nordic Speaking Representative to join our dynamic team. As a key member of our grocery delivery services department, you will play a vital role in ensuring our customers receive exceptional support and service.Job Responsibilities:Deliver outstanding customer service through various channels, including...
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IT Service Delivery Specialist
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Athens, Attica, Greece beBeeService Full timeIT Service Delivery SpecialistThis role focuses on driving efficiency, reliability, and continuous improvement of IT service delivery across the organization. You will be responsible for managing the end-to-end service lifecycle, ensuring operational excellence, and maintaining a high standard of service performance and user satisfaction.Key responsibilities...
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Delivery Excellence Professional
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Athens, Attica, Greece beBeeCustomerFocal Full timeService Delivery ManagerServe as the primary liaison between our organization and clients, responsible for overseeing service execution, ensuring customer satisfaction, and driving team performance.ResponsibilitiesManage customer relationships and resolve project-related issues.Lead a team of professionals to deliver high-quality services within budget and...