Nordic Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time
Customer Service Representative Opportunity">

Patrique Mercier Recruitment is thrilled to present a fantastic career opportunity for individuals with a passion for customer service and a flair for languages. This role offers the chance to join a dynamic team in a fast-paced online shopping industry, where your skills and experience will be valued and developed.

In this position, you will play a key role in ensuring customer satisfaction by providing exceptional support to clients from various Nordic countries. Your responsibilities will include handling inquiries, orders, and issues related to online shopping, as well as maintaining a friendly and professional attitude in all customer interactions.

The ideal candidate will possess fluency in one or more Nordic languages (Danish, Norwegian, Finnish, or Icelandic), strong communication and interpersonal skills, and a desire to learn and grow within the company. Experience in customer service is considered an advantage, but not mandatory.

Responsibilities:
  • Provide exceptional customer service to Nordic-speaking clients through various communication channels.
  • Assist customers with inquiries, orders, and issues related to online shopping.
  • Maintain a friendly and professional attitude in all customer interactions.
  • Document customer interactions to support service improvement efforts.
  • Collaborate with team members to achieve departmental goals and enhance customer satisfaction.
Requirements:
  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish, or Icelandic) is essential.
  • Strong passion for customer service and a desire to assist others.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Self-motivated with a strong sense of responsibility.
Benefits:
  • Private Health Insurance.
  • Training & Development opportunities.
  • Performance Bonus.
  • Extra Salaries Per Year Fully Paid Training.
  • Above Average Salary.
  • Relocation Package (flight, transfer, and hotel).
  • Free Greek Lessons, discounts, and other perks.

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