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High-Growth Sales Professional
2 weeks ago
As a German-English Customer Success Account Manager, you will be responsible for delivering exceptional customer experiences that drive revenue growth and foster long-term relationships. Your primary goal is to identify opportunities to upsell and cross-sell our solutions to existing clients, while also acquiring new customers through proactive engagement and strategic planning.Key Responsibilities:
- Prospect and engage with potential customers to understand their business needs and provide tailored product recommendations
- Conduct research on customer contracts and history to uncover upselling and cross-selling opportunities
- Deliver product demonstrations and create customer-specific use cases to highlight the value of our solutions
- Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
- Cultivate and nurture long-term customer relationships, understanding business objectives and advising customers
Requirements:
- Excellent verbal and written communication skills in German and English
- 1+ years of outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling, and cross-selling
- Strong understanding of cloud-based solutions and subscription models
- Proven ability to uncover and engage decision-makers, identify customer needs, and close deals over various channels such as phone, email, and social media
- Ability to manage a high-volume pipeline and meet weekly, daily, and monthly sales targets
- Ability to analyze customer data and market trends to identify growth opportunities
- Confidence in presenting to and advising C-suite decision makers
Benefits:
- Monday - Friday work week (no weekend shifts)
- Supportive environment for professional development, career growth initiatives, and opportunities
- Inclusive culture and community-minded organization where giving back is encouraged
- Global team of curious lifelong learners guided by company values
- Paid time off (PTO) and wellness and healthcare benefits, including private insurance, medical, and dental
- Great compensation package and performance bonus opportunities
About This Role:
This is an exciting opportunity to join a dynamic and growing team, where you will have the chance to make a real impact on customer success and drive business growth. If you are a motivated and results-driven sales professional with excellent communication skills, we encourage you to apply.