CRM Specialist

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Are you looking for a new challenge in CRM operations? This role is an exciting opportunity to support the design, execution, and optimization of customer lifecycle programs across our digital signage platform. You will play a key role in driving adoption, retention, and expansion by helping to manage and evolve our customer communications across their journey.

The ideal candidate will have experience with HubSpot CRM or similar platforms, a strong understanding of lifecycle marketing, segmentation, and customer journeys, as well as excellent writing and communication skills. If you are a detail-oriented individual with a analytical mindset and ability to interpret data and improve campaign performance, we encourage you to apply.

Responsibilities:
  • Support day-to-day operations within HubSpot CRM including contact management, list segmentation, workflow automation, and data hygiene.
  • Assist in building and optimizing email campaigns, lifecycle journeys, and onboarding flows based on behavioral triggers and customer data.
  • Write compelling, personalized content for lifecycle emails that speak to customer needs across different segments and stages.
  • Collaborate with Sales and Marketing to manage lead scoring, lifecycle stages, and deal pipelines.
  • Support database maintenance including deduplication, property mapping, and custom field creation.
  • QA new automations, forms, and CRM assets to ensure functionality and performance.
Requirements:
  • 2+ years of experience in CRM operations, lifecycle marketing, or marketing automation.
  • Hands-on experience with HubSpot CRM (or similar platforms like Salesforce, Marketo, ActiveCampaign).
  • Strong understanding of lifecycle marketing, segmentation, and customer journeys.
  • Detail-oriented with strong organizational and QA skills.
  • Analytical mindset with the ability to interpret data and improve campaign performance.
  • Excellent writing and communication skills
  • The ability to work cross-functionally, in a fast-paced environment
Benefits:
  • Competitive salary
  • Company-wide bonus scheme and a great stock option plan
  • Amazing workplace certified as Great Place to Work
  • Hybrid work-from-home policy
  • Office gym, nutritionist, and meal vouchers
  • Individual training budget for professional development
  • Private medical insurance plan
  • Fun and collaborative start-up environment (with amazing offices)
  • Flexible working arrangements
  • Commuting expenses
  • Equal opportunity and workplace diversity

As part of our dedication to the diversity of our workforce, we are committed to equal employment opportunity.

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