
German Speaking Customer Service Representative
19 hours ago
Patrique Mercier Recruitment is proud to announce an exciting opportunity for a German Speaking Customer Service representative within the Smart Home Technology Department.
Job DescriptionIn this role, based in a leading tech company, you will play a crucial part in delivering support and assistance to German-speaking customers who are navigating our innovative smart home products. This is more than just a customer service position; it's an opportunity to engage with cutting-edge technology while providing an outstanding experience to our clients.
Responsibilities- Provide exceptional customer service to German-speaking clients regarding smart home technology.
- Assist customers with product inquiries, installation guidance, and troubleshooting.
- Handle customer feedback and complaints effectively, ensuring high levels of satisfaction.
- Document customer interactions and solutions in our support systems.
- Collaborate with technical teams to resolve issues and improve product offerings.
- Stay updated on the latest smart home technologies and company products to assist customers effectively.
To succeed in this challenging yet rewarding role, you must possess the following skills and qualifications:
- Fluency in German and English (both written and spoken).
- Previous experience in customer service, particularly in the technology sector, is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to multitask and handle inquiries efficiently in a fast-paced environment.
- Familiarity with smart home technology or consumer electronics is a plus.
- Willingness to work in a dynamic team environment and embrace innovative practices.
We offer a competitive salary and a range of benefits that reflect our commitment to your growth and well-being:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
- Free Greek Lessons, Engagement Activities
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