German-Speaking Customer Support Professional
2 days ago
We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer support, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries via email, chat, and phone
- Provide step-by-step instructions for using devices and assist with repairs as needed
- Work collaboratively with colleagues to achieve common goals
- Maintain a positive and proactive attitude, applying continuous improvement processes
- Foster strong relationships with customers, demonstrating empathy and professionalism
- Pursue customer retention and loyalty, ensuring successful outcomes to inquiries
- Fluent German language skills
- Excellent writing abilities
- Good command of English
- Strong soft skills and politeness
- Technical aptitude, including proficiency in Windows and basic troubleshooting
- Ability to multitask efficiently
We offer a comprehensive support system to help you relocate to Greece, including flight ticket expenses, hotel accommodation, and house searching support. Our competitive monthly salary, referral program, health care benefits, and numerous discounts make us an attractive employer. You'll also receive full training from certified instructors, enjoy professional growth opportunities, and participate in special events and community initiatives.
Join our team and take advantage of this great opportunity to advance your career, develop strong experience and skills, and represent one of the world's biggest brands. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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