Customer Support Specialist in Greece

22 hours ago

Heraklion, Crete, Greece beBeeCustomerCare Full time €2,200 - €2,800

Unlock a New Chapter in Greece

We are on the lookout for a highly motivated and service-oriented Customer Care Advisor to join our dynamic team. If you're passionate about helping others, thrive in energetic environments, and enjoy solving problems, this could be your dream opportunity.

**Role Overview:**

As a Customer Care Advisor, you will handle inquiries via phone, chat, email, and social media, assisting customers with account, payment, and technical concerns. Your mission is to ensure a smooth and positive experience for every client.

**Key Responsibilities:**

  • Deliver high-quality support through multiple channels (phone, chat, email, and social media)
  • Guide users through account setup, login issues, payment concerns, and technical questions
  • Serve as a dependable contact, especially for sports-related customer needs
  • Respond to client feedback with empathy and professionalism
  • Communicate clearly and effectively to foster trust and customer loyalty
  • Adhere to company procedures and maintain quality service standards
  • Share feedback and ideas to help improve customer satisfaction and support efficiency

**Requirements:**

  • Fluent in Polish (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

**Why This Opportunity Stands Out:**

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being
  • Remote Work: Enjoy the flexibility of working from home
  • Relocation Package: Receive support if relocating to ensure a smooth transition

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