Consumer Electronics Support Specialist
1 day ago
Our company is seeking a skilled Spanish Speaking Customer Support Specialist to join our team in Consumer Electronics Repair. As a key member of our department, you will provide exceptional customer service to Spanish-speaking clients and assist them with their inquiries regarding repairs, warranty claims, and related services for consumer electronics.
This crucial role offers a unique opportunity to make a positive impact and enhance customer experiences. If you are fluent in Spanish, passionate about technology and customer service, and ready for a rewarding challenge, we encourage you to apply.
Responsibilities:- Provide top-notch customer support to Spanish-speaking clients concerning repair and warranty inquiries.
- Assist customers in understanding the repair process, warranty terms, and other relevant information.
- Document customer interactions accurately in our CRM system.
- Collaborate closely with team members to troubleshoot issues and improve customer satisfaction.
- Engage in ongoing training to stay current on product knowledge and service procedures.
Requirements:
- Proficiency in Spanish (both written and verbal) is essential.
- A strong commitment to providing exceptional customer service is required.
- Previous experience in customer support, especially in the electronics or warranty sectors, is advantageous but not necessary.
- Strong communication and interpersonal skills are necessary.
- A proactive mindset with an emphasis on effective problem-solving is desired.
- Meticulous attention to detail and robust organizational capabilities are required.
- Openness to learning and adaptability in a dynamic environment is essential.
Benefits:
• Private Health Insurance
• Comprehensive Training & Development Program
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package (flight, transfer, and hotel)
• Free Greek Lessons and other perks
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