BtoB Sales Professional

2 weeks ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

Key Responsibilities:

• Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).

• Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.

Lead Qualification and Management:

  • Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.
  • Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.
  • Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.

Customer Engagement:

  • Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.
  • Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.
  • Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.

Collaboration and Feedback:

  • Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.
  • Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.

Sales Execution:

  • Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.
  • Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.
  • Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.

Requirements:

• Native in Portuguese and Fluent in English (C1 level), with strong written and verbal communication abilities.

• Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.

• Excellent communication and influencing skills, with the ability to build and maintain strong customer relationships.

• Technical proficiency, with a strong understanding of technology and complex concepts.

• Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.

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