
Service Client Consultant
1 day ago
Vous êtes passionné par le contact avec les clients et souhaitez développer vos compétences en gestion de projet, analyse de situation et résolution de problème? Nous recherchons des conseillers en support client dynamiques pour rejoindre notre équipe.
Rôle :
- Répondre aux demandes des clients par téléphone ou email, en établissant la confiance des clients par des conversations personnalisées empathiques.
- S'efforcer de résoudre les problèmes au premier appel et s'approprier les besoins et les problèmes des clients, en s'engageant avec eux de manière amicale et professionnelle.
- Écouter activement leurs préoccupations, offrir un soutien et des solutions aux clients conformément aux politiques de service à la clientèle de l'entreprise.
Compétences requises :
- Niveau natif ou quasi-natif en français
- Niveau B2 au moins en anglais
- Capacité à mener plusieurs tâches de front, à établir des priorités et à gérer son temps efficacement
- Solides compétences en matière de contacts téléphoniques et d'écoute active
- Connaissance des technologies
Avantages :
- Salaire compétitif (1050€ – 1200€)
- 14 salaires par an
- Primes mensuelles
- Relocalisation couverte
- Assurance médicale
- Formation continue et développement de premier ordre
- Possibilités de développement de carrière
- Politique de travail à domicile
- Cours de grec gratuit
Conditions de relocalisation :
- Billet d'avion
- 2 semaines de logement gratuit
- Agence immobilière afin de vous trouver un appartement
- Frais de taxi de l'aéroport à votre hôtel
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