Setup Specialist
1 day ago
We are seeking a Customer Setup Specialist to join our team. As a key player in delivering exceptional service, you will ensure our clients unlock the full potential of our cutting-edge technology solutions.
Our ideal candidate will possess strong communication skills, a customer success mindset, and a passion for providing excellent service. They will be responsible for leading the onboarding process, customizing and configuring systems, and training customers to maximize efficiency and performance.
In this role, you will collaborate with our team to maintain high levels of customer satisfaction and work collectively to achieve service level targets. You will continuously monitor customer feedback and adjust your approach to ensure their needs and expectations are met.
The successful candidate will have a BSc/MSc in Tourism, Business Administration or a relevant background, with exposure in a start-up environment. They will possess a high degree of ownership, a strong work ethic, and a 'can-do' attitude.
Required Skills and Qualifications- BSc/MSc in Tourism, Business Administration or relevant background
- Exposure in start-up environment
- High degree of ownership, work ethic and a 'can-do' attitude
- Customer success mindset & experience
- Strong communication, listening, priority management and organization skills
- Excellent command of English language, and knowledge of other foreign languages is considered a plus
- Exceptional communication skills, both written and verbal
- Strong attention to detail and problem-solving abilities
- Good computer skills and confident user of MS Office (PowerPoint, Excel)
- Competitive compensation schemes
- Ongoing professional development and training opportunities
- Collaborative and supportive work environment
At [Company Name], we value innovation, teamwork, and a relentless pursuit of excellence. We are committed to creating a world of limitless possibilities where you can shape the next generation of travel technology.
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