Highly Skilled Customer Advocate

3 days ago

Athens, Attica, Greece beBeeCareer Full time
Job Overview:

The ideal candidate will be a fluent English speaker who is passionate about technology and has excellent communication skills.

  • Job Languages: English
  • Job posting schema: Yes

As a key member of our team, you will work closely with colleagues to deliver exceptional customer experiences. Your primary responsibilities will include:

  • Identify customers' needs and provide appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
  • Enjoy your time in Greece working with a dynamic team.
What We Offer:
  • Complete relocation support to help you ease your transition to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend program with great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Join a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

This is a unique opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a big family of more than 12,000 people from 110+ nationalities.

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