Spanish Speaking Customer Service Representative for Digital Content Creators
1 day ago
Patrique Mercier Recruitment is seeking a Spanish Speaking Customer Support Representative for Online Content Creators. This role is ideal for individuals who are passionate about the digital content industry and enjoy providing exceptional support to Spanish-speaking clients.
Key Responsibilities- Deliver outstanding customer service to Spanish-speaking content creators via phone, email, and chat regarding their inquiries and concerns.
- Assist customers with questions related to platform features, account management, and content monetization.
- Effectively resolve issues and complaints, ensuring a positive customer experience.
- Document customer interactions accurately and follow up on unresolved issues in a timely manner.
- Collaborate with internal teams to enhance the overall user experience and address complex inquiries.
- Stay updated on platform changes, industry trends, and best practices to provide knowledgeable assistance.
- Collect feedback and insights from customers to support product and service improvements.
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, particularly in the online content or digital media sector is preferred.
- Strong communication and interpersonal skills with a customer-centric mindset.
- A good understanding of digital content platforms and services.
- Proficiency in using customer support software and standard office tools.
- Effective problem-solving skills and the ability to work efficiently in a fast-paced environment.
- Flexibility to work varied hours, including evenings and weekends as needed.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
This role offers a unique opportunity to join a dynamic team and make a meaningful impact on the lives of Spanish-speaking content creators. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply.
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Athens, Attica, Greece beBeeSupport Full timeSpanish Speaking Support Representative for Online CreatorsWe are looking for a skilled and compassionate customer support representative to join our team. As a Spanish speaking support specialist, you will be responsible for providing exceptional support to online content creators in their native language.
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