Car Rental Customer Service Representative Position
1 day ago
We are seeking a skilled and multilingual Customer Service Representative to join our team in Athens. As the first point of contact for Portuguese-speaking customers, you will be responsible for providing exceptional service through phone, email, and in-person interactions.
You will assist customers with their car rental inquiries, bookings, and any ongoing support they may need. A key aspect of this role is maintaining a friendly and professional demeanor while resolving issues efficiently.
To succeed in this position, you must possess fluency in Portuguese (both written and spoken) as well as strong customer service orientation and excellent communication skills.
A previous background in customer service or the rental industry is advantageous but not mandatory. You should be able to handle customer inquiries and resolve issues with professionalism.
This is an exciting opportunity to work in a dynamic environment where teamwork and adaptability are essential.
Your Responsibilities:- Provide exceptional customer service to Portuguese-speaking clients
- Assist customers with car rental inquiries, bookings, and ongoing support
- Maintain a friendly and professional demeanor while resolving issues
- Document customer interactions accurately
- Collaborate with colleagues to ensure a seamless rental process
- Fluency in Portuguese (written and spoken)
- Strong customer service orientation and excellent communication skills
- Previous experience in customer service or rental industry (advantageous)
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Greek Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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