Car Rental Customer Service Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Job Description:

As a Customer Service Representative for the Car Rental Department, you will be responsible for providing exceptional service to Swedish-speaking clients via phone, email, and chat. Your role will involve assisting customers with their car rental inquiries and bookings, guiding them through the rental process, and addressing any concerns or complaints they may have.

In this dynamic and fast-paced environment, you will maintain an up-to-date knowledge of rental policies, vehicle options, and company promotions to provide accurate information to clients. You will also collaborate with the operations team to ensure that vehicles are ready for customer use and assist in managing inventory.

Additionally, you will document customer interactions and feedback for quality assurance and service improvement. A positive attitude, strong communication skills, and a customer-oriented approach are essential for success in this role.



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