English Speaking Car Sharing Service Representative
2 days ago
Job Overview:
- As a customer service representative, you will be the first point of contact for customers who need assistance with finding or reserving a ride, starting or ending a car rental, or managing their account and balance.
Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Work effectively as part of a team to develop effective and supportive relationships with colleagues and management.
- Be proactive and have a desire for continuous improvement processes.
- Provide strong, professional relationships with all customers and show empathy at all times.
- Strive towards customer retention and loyalty by supporting customers to achieve successful outcomes to their inquiries.
Required Skills and Qualifications:
- Excellent English communication skills.
- Great communication and soft skills.
- Good computer skills.
- Experience in customer service is an asset.
- Positive attitude and team spirit.
What We Offer:
- Competitive monthly salary.
- Referral program: bring a friend and receive a reward.
- Healthcare benefits and numerous discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- Special events and community initiatives.
- Free online language courses.
- A great working environment with relaxing break areas.
Why Join Our Team?
- Advance your career and work for a multinational company.
- Develop strong experience and skills.
- Represent one of the biggest brands worldwide.
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