Expert Polish Customer Support Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences and fluent in Polish? We're seeking a dedicated Polish-speaking customer service representative to join our team. As the first point of contact for our valued clients, you'll be responsible for providing high-quality support through various channels, including phone, email, and live chat.
Key Responsibilities:- Proactively resolve customer queries and concerns, ensuring a positive experience at all times.
- Develop a strong understanding of our products and services to offer accurate assistance.
- Record and maintain detailed documentation of customer interactions and feedback in our CRM system.
- Work collaboratively with team members to identify and implement improvements to customer service processes.
- Fluent in Polish, both written and spoken; proficiency in English is essential.
- Excellent communication and listening skills with a strong focus on customer satisfaction.
- Ability to handle multiple tasks effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Previous experience in customer service or a related field is highly valued.
- Private health insurance
- Training and development opportunities
- Performance bonus
- Relocation package (flight, transfer, and hotel)
In this role, you'll have the opportunity to develop your career while exploring a new culture. If you're ready for a new challenge that combines your professional aspirations with the beauty of Greece, we want to hear from you.
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