Hebrew Speaking Customer Service Expert for E-commerce
1 day ago
Seamless Online Shopping Experience Specialist
Job DescriptionAs a key member of our customer service team, you will engage with Hebrew-speaking customers, providing exceptional support and guidance throughout their online shopping experience.
Our ideal candidate will be able to communicate effectively, resolve issues promptly, and maintain a professional attitude in all interactions.
Key Responsibilities- Provide top-quality support to Hebrew-speaking clients via various communication platforms.
- Assist customers with inquiries regarding orders, return processes, and product information.
- Resolve issues quickly and efficiently to enhance customer satisfaction.
- Maintain professionalism and a positive attitude in all interactions.
- Document customer interactions accurately for record-keeping and quality assurance.
- Collaborate with team members to achieve service goals and improve overall customer experience.
- Engage in ongoing training sessions to stay informed about products and best customer service practices.
- Fluency in Hebrew (both written and spoken) is essential. Please ensure that your nationality and native language are clearly stated in your CV and/or Cover Letter.
- A passion for delivering excellent customer service and helping others.
- Previous experience in customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work well in a team and adapt to a fast-paced environment.
- Detail-oriented with strong problem-solving abilities.
- Enthusiasm about working in the online retail sector.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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