Hebrew Speaker Customer Service Representative

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Are you passionate about delivering exceptional service in the e-commerce sector? We're seeking a Hebrew Speaking Customer Support representative for our Online Auction & Bidding Platform Department to join our innovative team. If you're fluent in Hebrew and eager to engage with customers on our dynamic online platform, this role is perfect for you.

In this exciting opportunity, you will interact with Hebrew-speaking customers, providing support and assistance to ensure a seamless experience. You'll have the chance to work in a fast-paced environment while helping customers navigate through the world of online auctions.

Key Responsibilities
  • Deliver top-notch customer support to Hebrew-speaking clients through various communication channels.
  • Assist customers with inquiries related to the online auction and bidding platform, offering guidance and solutions.
  • Record and maintain accurate documentation of customer interactions in our CRM system.
  • Collaborate with team members to achieve service level targets and enhance customer satisfaction.
  • Engage in continuous training to stay informed about platform updates and industry trends.
Requirements
  • Fluency in Hebrew (written and spoken) is a requirement for this role. Your native language and nationality should be clearly stated in your CV and/or Cover Letter.
  • Demonstrated commitment to providing exceptional customer service.
  • Prior experience in customer support, particularly in e-commerce or online platforms, is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • Proactive team player with a positive and solution-oriented approach.
  • Strong problem-solving skills and keen attention to detail.
  • Ability to thrive in a fast-paced environment and adapt to evolving customer needs.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

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