Immerse Yourself in the World of Gaming as a Customer Support Representative
1 day ago
We are seeking a skilled and passionate Customer Support Representative to join our team. As a key member of our gaming support team, you will be responsible for providing top-notch customer service to our French-speaking clients.
Your primary role will be to assist customers with inquiries related to gaming products and services, ensuring that they have a seamless and enjoyable experience with our offerings.
Key Responsibilities:- Customer Support: Provide exceptional customer support to French-speaking clients through various communication channels, including chat, email, and social media.
- Inquiry Resolution: Assist customers with inquiries about gaming products, services, and troubleshooting issues.
- Documentation: Document customer interactions carefully and accurately in our CRM system.
- Team Collaboration: Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
- Knowledge Sharing: Stay updated on the latest gaming trends to provide knowledgeable support to customers.
- Fluency in French: Fluency in written and spoken French is essential for this role.
- Gaming Knowledge: A strong enthusiasm for gaming and esports is required.
- Customer Service Experience: Previous experience in customer support is advantageous but not mandatory.
- Communication Skills: Excellent communication skills and a passion for helping others are essential.
- Problem-Solving Skills: Strong problem-solving skills and attention to detail are necessary for success in this role.
- Private Health Insurance: We offer comprehensive private health insurance for all employees.
- Training & Development: Opportunities for training and development to enhance your skills and knowledge.
- Performance Bonus: Eligible for performance bonuses based on individual and team performance.
- Extra Salaries Per Year Fully Paid Training: Access to fully paid training programs to enhance your skills and knowledge.
- Fully Paid Relocation Package: We offer a fully paid relocation package to support your move to our location.
- Free Greek Lessons: Free Greek lessons to support your language skills and cultural adaptation.
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