Online Gaming Customer Service Specialist
1 day ago
The role of an Online Gaming Customer Support Representative involves providing exceptional service to Spanish-speaking clients through various communication channels. This includes addressing inquiries, resolving issues, and ensuring a positive gaming experience for each customer.
Key responsibilities include:
- Responding to customer inquiries in a timely and professional manner
- Resolving complex customer complaints and concerns
- Providing product information and promotions to customers
- Collaborating with colleagues to improve service delivery and customer satisfaction
- Staying up-to-date on the latest iGaming trends and products
Requirements:
- Fluent Spanish language skills (written and spoken)
- Proficiency in English is beneficial
- A genuine interest in the online gaming industry and a commitment to exceptional customer service
- Previous experience in customer support or the iGaming sector is advantageous but not required
- Strong communication skills with a friendly and approachable demeanor
- Proactive problem-solving skills to effectively address customer inquiries
- A team-oriented mindset with a willingness to learn and grow professionally
- Ability to work in a fast-paced environment while delivering excellent service
- Competitive salary
- Private health insurance
- Training and development opportunities
- Performance-based bonuses
- Relocation package (flight, transfer, and accommodation)
- Free Greek language lessons and other perks
This is an exciting opportunity to join a dynamic team and contribute to the success of our online gaming business. If you are passionate about delivering exceptional customer service and have a strong interest in the iGaming industry, we encourage you to apply.
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